Whether it’s a change in plans or an unexpected delay, FlexiTrip Shield is here to protect your travel investment. Our Travel Cancellation Protection offers peace of mind by covering your costs when plans shift unexpectedly. Travel with confidence, knowing your bookings are protected by FlexiTrip Shield.
Our policy covers travel services acquired from premium companies like Royal Airport Concierge. If you need to cancel outside the free cancellation window, we take care of the charges, letting you plan freely without the worry of last-minute costs.
Acquire services like meet and greets, airport assistance, or other travel arrangements with companies in our network.
Protect your purchase with FlexiTrip Shield at checkout.
If plans change outside the free cancellation window, FlexiTrip Shield reimburses you for covered costs.
We handle your last-minute changes around the clock.
Clear policies mean you know exactly what’s covered.
Get reimbursed quickly to avoid travel disruptions. Most times, reimbursements happen automatically!
With FlexiTrip Shield, you’re free to focus on what matters—your travel experience. Our commitment is to provide stress-free solutions for changing plans.
FlexiTrip Shield covers a variety of travel-related services, including airport assistance, meet and greets, and other high-quality services offered by companies in our partner network, such as Royal Airport Concierge.
If you need to cancel a service outside the provider’s free cancellation window, simply follow the usual cancellation process. With FlexiTrip Shield, any eligible charges will be promptly reimbursed or waived, ensuring you avoid unexpected costs.
While similar to travel insurance, FlexiTrip Shield specifically focuses on covering cancellation charges for services outside the free cancellation window. This targeted protection offers added flexibility for last-minute plan changes.
FlexiTrip Shield can be added during the booking process for eligible services. Simply select the option at checkout to protect your purchase. Alternatively, you can purchase Travel Cancellation Protection after a service has been booked, provided you are not presently outside the free cancellation window.
FlexiTrip Shield only applies to cancellations made outside the provider’s free cancellation window. If you cancel within the free period, standard cancellation policies of the provider apply.
Once your cancellation claim is reviewed and approved, reimbursement is processed promptly to minimize any financial impact on your travel plans.
FlexiTrip Shield covers a broad range of reasons for cancellation, including personal emergencies, medical issues, or unforeseen travel disruptions.
Coverage is non-transferable and applies only to the original booking and purchaser.
Usually, filing a claim is not necessary. If you have purchased travel cancellation protection at booking time, reimbursements and refunds happen automatically given our great synergy with service providers. However, you may contact our support team within 24 hours of canceling your service to initiate a claim. You’ll need your booking confirmation and cancellation details for reference.
FlexiTrip Shield is non-refundable once purchased and is intended to provide peace of mind throughout your booking period.
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FlexiTrip Shield is a Travel Cancellation Protection provider, offering service cancellation coverage. Terms and conditions apply.